Data protection

1) Explanation​

Personal data (usually referred to as “data” below) is only processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

According to Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” is any process carried out with or without the help of automated processes or any such series of processes in connection with personal data, such as collecting, recording, organizing, arranging, storing, adapting or changing, reading out, querying, using, disclosing through transmission, distribution or any other form of provision, comparison or linking, restricting, deleting or destroying.

With the following data protection declaration we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or together with others. In addition, we will inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

2) Information about us as the responsible party

Responsible provider of this website in terms of data protection is:

First Class Hauspersonal
Türingstraße 11
6020 Innsbruck
Österreich

Telefon: +43 664 350 89 99
E-Mail: office@f-c-h.at

Data protection officer at the provider:
Fridolin Zombori
Türingstraße 11
6020 Innsbruck

3) Confirmation of age

I hereby confirm that I am at least 14 years old. If the data subject is younger than 14 years of age, they must first obtain the consent of their parents/guardians before they send us personal data. Without this consent, the disclosure of personal data is prohibited. If a minor user nevertheless provides personal data, the use of this data will be stopped immediately after knowledge.

4) The following applies to customers:

  • We use the data you provide (salutation, title, name, address, telephone number, email address) and the information on the advertised position to fulfill the service contract with you. Subsequently, the contract concluded with you and the communication in connection with the advertised position will be processed.
  • If this information contains special categories of personal data (Article 9 GDPR), you expressly agree to the processing. We would like to point out that when hiring medical staff, it may be necessary to state the activities, which usually allows conclusions to be drawn about health data, for the search for applicants. 
  • If this information contains special categories of personal data (Article 9 GDPR), you expressly agree to the processing. We would like to point out that when hiring medical staff, it may be necessary to state the activities, which usually allows conclusions to be drawn about health data, for the search for applicants.
  • The data and documents transmitted by you will be stored for the fulfillment of the contract and deleted after the statutory retention periods have expired, as long as there are no legitimate overriding interests of the person responsible or third parties, or another legal reason.

5) The following applies to applicants:

  • We use the data you provide (occupational aspirations, name, gender, address, telephone number, e-mail, date of birth, citizenship, EU citizen and all other completed data) for the purpose of processing your application as well as your placement.
  • If this information (or information subsequently transmitted) contains special categories of personal data (Article 9 GDPR), such as information on criminal records or health data, you expressly agree to the processing. We would like to point out that a transmission of criminal record information (certificate of good conduct) is always required for domestic staff.
  • Before your application data is forwarded to a potential employer, you will find out who it is and, if necessary, your consent will be obtained. 
  • You agree that the data you transmit will be stored and kept on record for at least 3 years from the date of transmission. Irrespective of your consent, or in the event of revocation, your data will be deleted at the earliest after the statutory retention periods have expired, as long as there are no legitimate overriding interests of the person responsible or third parties, or another legal reason.

6) Legal basis for processing personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
Article 6 (1) (b) GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 Letter f GDPR serves as the legal basis for the processing.
A DSGVO-compliant data protection agreement has been made with our processors, which is continuously monitored and checked. Our partners are obliged to delete the address data after they have been sent. Any further transfer or sale of your data to third parties will not take place under any circumstances.

7) Data Erasure and Storage Duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

8) Rights of the affected person

If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

8.1) Confirmation of age

You can request confirmation from the person responsible as to whether personal data relating to you is being processed by us.
If such processing is present, you can request information from the person responsible for the following information:

  1. the purposes for which the personal data are processed;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom your personal data has been or will be disclosed;
  4. the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;
  5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the person responsible or a right to object to this processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. all available information about the origin of the data if the personal data are not collected from the data subject;
  8. the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.
  9. You have the right to request information as to whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

8.2) Right to Rectification

You have a right to correction and/or completion to the person responsible if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately.
In the case of data processing for scientific, historical or statistical research purposes:
Your right to rectification can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

8.3) Right to restriction of processing

Under the following conditions, you can request the restriction of the processing of your personal data:

  1. if you contest the accuracy of the personal data concerning you for a period that enables the person responsible to check the accuracy of the personal data;
  2. the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  3. the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
  4. if you have lodged an objection to the processing pursuant to Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed.
If the restriction of processing has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
In the case of data processing for scientific, historical or statistical research purposes:
Your right to restriction of processing can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary to fulfill the research or statistical purposes.

8.4) Right to Deletion

a) Obligation to delete
You can request the person responsible to delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies: 

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Article 6 Paragraph 1 Letter a or Article 9 Paragraph 2 Letter a GDPR and there is no other legal basis for the processing.
(3) You object to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21 (2) GDPR.
(4) The personal data concerning you was processed unlawfully.
(5) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the person responsible is subject.
(6) The personal data concerning you was collected in relation to information society services offered pursuant to Article 8 (1) GDPR.

b) Information to third parties
If the person responsible has made the personal data relating to you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical measures, to protect the person responsible for data processing, taking into account the available technology and the implementation costs , who process the personal data, that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data. 

c) Exceptions
The right to erasure does not exist if processing is necessary
(1) to exercise the right to freedom of expression and information;
(2) to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller would;
(3) for reasons of public interest in the field of public health in accordance with Article 9 (2) lit. h and i and Article 9 (3) GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the law mentioned under Section a) is likely to make it impossible or seriously impair the achievement of the objectives of this processing, or
(5) to assert, exercise or defend legal claims.

8.5) Rght to be informed

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, he is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients by the person responsible.

8.6) Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance by the person responsible for providing the personal data, provided that
(1) the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and
(2) the processing is carried out using automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible. The freedoms and rights of other people must not be impaired by this.
The right to data portability does not apply to processing of personal data that is required to perform a task that is in the public interest or in the exercise of official authority that has been assigned to the controller.

8.7) Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The person responsible no longer processes the personal data relating to you unless he can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes.
In connection with the use of information society services, you have the option – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures that use technical specifications.
In the case of data processing for scientific, historical or statistical research purposes:
You also have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR.
Your right to object can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

8.8) Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

8.9) Automated individual decision-making including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the person responsible,
(2) is permissible on the basis of Union or Member State legislation to which the person responsible is subject and this legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
(3) with your express consent.
However, these decisions must not be based on special categories of personal data pursuant to Article 9 Paragraph 1 GDPR unless Article 9 Paragraph 2 lit. a or g applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to safeguard your rights and freedoms and your legitimate interests, including at least the right to obtain human intervention on the part of the person responsible, to express his or her point of view and to challenge the decision. Providing personal data is prohibited. If a minor user nevertheless provides personal data, the use of this data will be stopped immediately after knowledge.

8.10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR.
The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

8.11) Jurisdiction

The place of jurisdiction for all matters is Innsbruck, Austria.

9) Data security

We do everything to protect your data. This includes measures to prevent manipulation, loss, destruction or access by unauthorized persons. To do this, we set technical framework conditions (such as access controls, locked files, password guidelines, etc.), organizational framework conditions (such as training courses and usage guidelines) and legal framework conditions (confidentiality agreements, data protection agreements, order data processing contracts) that are intended to prevent this.

10) Server data

For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or to our web space provider by your internet browser. These so-called server log files record, among other things, the type and version of your Internet browser, the operating system, the website from which you switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the Internet connection from which our website is used.

The data collected in this way is stored temporarily, but not together with other data from you.

This storage takes place on the legal basis of Article 6 (1) (f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

11) Cookies

A) Session-Cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your end device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, since the processing enables, for example, our website to be displayed in different languages or to offer a shopping cart function.

The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, insofar as these cookies are used to process data for contract initiation or contract execution.

If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Article 6 Paragraph 1 Letter f) GDPR.

These session cookies are deleted when you close your internet browser.

B) Third Party Cookies

If necessary, our website also uses cookies from partner companies with whom we work for the purpose of advertising, analysis or the functionalities of our website.

For details on this, in particular on the purposes and legal basis for processing such third-party cookies, please refer to the information below.

C) Possibility to eradicate

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, the processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player in this respect. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

11.1) Cookie Manager

To obtain consent to the use of technically unnecessary cookies on the website, the provider uses a cookie manager.

When the website is called up, a cookie with the setting information is stored on the user’s end device so that the query for consent does not have to be made on a subsequent visit.

The cookie is required to obtain legally compliant user consent.

The user can prevent or stop the installation of cookies by changing the settings in his browser.

11.2) Cookie guidelines

You can find our cookie guidelines here: https://www.first-class-hauspersonal.at/cookie-richtlinie-eu/

12) Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google already shortens the IP address within the EU or the EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it does not associate your IP address with other data. In addition, Google entertains

https://www.google.com/intl/de/policies/privacy/partners

Further data protection information is available for you, e.g. also on the possibilities of preventing the use of data.

In addition, Google offers under

https://tools.google.com/dlpage/gaoptout?hl=de

a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the Google Analytics JavaScript (ga.js) that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. You can of course also find out whether and which other web analysis services we use in this data protection declaration.

13) Google Fonts

We use Google Fonts to display external fonts on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

By connecting to Google when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be sent.

Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

further information, in particular on the possibilities of preventing the use of data.

First Class Hauspersonal vermittelt Hauspersonal, Dienstleistungspersonal und Pflegepersonal für gehobene Haushalte und anspruchsvolle Dienstleistungen.

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